Privacy Policy

Clay Roofing Services

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You respond to our advertisements and tells You about Your privacy rights and how the law protects You. We use Your Personal Data to contact and support you, as well as to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Clay Roofing Services.
Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the advertisement, website, or application.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to other companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

1. Introduction

Clay Roofing Systems is committed to protecting your personal data and respecting your privacy.

2. What Information We Collect

We may collect the following information:

Name

Phone number

Email address

Address (if provided)

Details about your enquiry

3. How We Collect Your Data

We collect data when you:

Fill out a contact form on our website

Use our website chat

Call or message us

Communicate with us directly

4. How We Use Your Data

We use your information to:

Respond to enquiries

Provide quotes

Carry out roofing work

Send updates about your enquiry

Send review requests

Follow up on previous work or enquiries

5. Automated Communication

We may send automated messages (SMS or email) to:

Respond quickly to your enquiry

Follow up regarding quotes

Request feedback or reviews

You can opt out of these communications at any time.

6. Data Storage & Security

Your data is stored securely using our systems and CRM provider (GoHighLevel).

We take reasonable steps to protect your data from unauthorised access or misuse.

7. Sharing Your Data

We do not sell your data.

We may share your data with:

Software providers (e.g. CRM systems)

Service providers where necessary to deliver our services

8. How Long We Keep Your Data

We only keep your data for as long as necessary to:

Provide our services

Meet legal obligations

Follow up on enquiries

9. Your Rights

Under UK GDPR, you have the right to:

Access your data

Request correction

Request deletion

Object to how your data is used

To exercise these rights, contact us using the details below.

10. Cookies

Our website may use basic cookies to improve functionality and user experience.

11. Contact

If you have any questions about this policy or your data:

Clay Roofing Systems
📧 [email protected]
📞 07974385599

12. Updates

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

This Privacy Policy was last updated on 15/04/2026 at 21:58